If you are not satisfied with your order for any reason, you can return it for a store credit. You must contact us within 7 days of receiving your order, shipping fees are not refundable.
Follow our sizing instructions, plan to have alterations done for a perfect fit, and we are sure you will be happy customer. But if you get your dress and simply hate it, click here to send us an email and ask for a "Return Authorization (RA) Number." Be sure to include your order number!
Shipping times are approximate and are based out of our main shipping facility in Georgia. Ship Dates are subject to change. We also ship from CA, NC, SC, OK, FL, NY and TN depending on where your product is stocked.
Are these dresses real? Yes, we only sell 100% authentic dresses directly from the manufacturer with all tags attached. Genealogy Boutique & Formals is an authorized retail store for all brands listed on our website! Click the Top Prom Websites seal to confirm.
We are dedicated to providing the best shopping experience for every customer. Below are just a few reasons why thousands of customers have done business with us.
You should also know that our Customer Service team is based in the US, you can check your order status 24/7 online, we only charge sales tax in GA, NC, and SC, we take PayPal payments, maintain a spam-free/ad-free website, and are Top Prom Websites Approved.